Last updated: August 11, 2026

WarmGTM ("we", "us", or "our") provides an signal-first social outreach platform that helps teams identify prospects showing interest across professional social networks. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

We collect information in the following ways:

Account information you provide when you register, such as your name, work email, company, and password.
Connected account data when you link a professional social network to WarmGTM, limited to what is required to detect Social Signals (posts, comments, reactions, event participation, community activity, profile views, and follows) and to send outreach on your behalf.
Usage data, including log data, device information, and how you interact with the platform.
Billing information, processed by our payment provider — we do not store full payment card numbers.

2. How We Use Information

We use the information we collect to:

Operate, maintain, and improve the WarmGTM platform;
Detect and surface Social Signals for your outreach campaigns;
Send transactional communications, such as billing notices and account alerts;
Provide customer support and respond to inquiries;
Monitor for abuse, enforce our Anti-Spam Policy, and keep the platform safe.

3. Social Platform Data & Signals

When you connect a social account, WarmGTM only requests the access needed to identify social signals and perform actions you explicitly configure (such as commenting, connecting, or messaging). We do not sell social platform data, and we access it strictly within the terms of the relevant platform's developer policies and your instructions.

4. Cookies

We use cookies and similar technologies to keep you signed in, remember preferences, and understand product usage. See our Cookie Policy for details and how to manage your preferences.

5. How We Share Information

We do not sell your personal information. We share information only with:

Service providers who process data on our behalf (hosting, analytics, payment processing, customer support), bound by confidentiality and data protection obligations;
Professional advisors, when necessary for legal, accounting, or compliance purposes;
Authorities, if required by law or to protect the rights, property, or safety of WarmGTM, our customers, or others.

6. Data Retention

We retain account and campaign data for as long as your account is active, and for a reasonable period afterward to comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion at any time, as described below.

7. Your Rights

Depending on your location, you may have rights to access, correct, export, or delete your personal information, and to object to or restrict certain processing (for example, under the GDPR or CCPA/CPRA). To exercise these rights, contact us using the details below.

8. Security

We use industry-standard technical and organizational measures to protect your data, including encryption in transit, access controls, and regular review of our security practices. No system is completely secure, and we encourage you to use a strong, unique password.

9. International Transfers

We may process and store information in countries other than your own. Where required, we rely on appropriate safeguards, such as standard contractual clauses, to protect data transferred internationally.

10. Children's Privacy

WarmGTM is intended for business use by adults. We do not knowingly collect personal information from children under 16.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via the platform or by email before they take effect.

12. Contact Us

Questions about this Privacy Policy can be sent to privacy@warmgtm.com.

Privacy Policy